Terrible service. Have to wait two hours to talk to representative
I'm a mother of five and run a small business and came to this branch to get an equity loan. I applied through Danielle Gatti, who told me that she was my go to person. I have never applied for an equity loan so was unaware of the process, but I obviously have a mortgage. Never in my life have I ever gotten such a run around from a professional. I had to chase her down for information and to get replies from her. It was only when I walked into the bank and asked for her did she reply to my email...the next day! Nonetheless, I waited 3 months to get denied for my loan ( I got one elsewhere!) I received a denial letter today and that letter was dated November 30, 2017, meaning she knew I was denied but didn't have the descency to tell me when she called me this past week. Shame on you!
Beau is the best!! He took his time and was patient with me when I swapped coins for dollars. This bank is gorgeous and the people are wonderful
No complaints with withdrawing cash from the ATM, or getting change for laundry, though those are the only services I have used here. As far as I can tell, a clean, well-run. Beautiful interior. No complaints.
Generally good branch. Bank of America itself as a corporation is pretty terrible though.
Bank Of America Financial Center is a US Bank based in Brookline, Massachusetts. Bank Of America Financial Center is located at 1319 Beacon St, Brookline, MA 02446, USA.
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